Survey for Vehicle Owners Registered with Balanceè

Your location*

How often do you seek repair services for your vehicle? *

What factors do you consider when choosing a repair station? (Select all that apply) *

Location

Price

Reputation

Availability of services

Other (please specify)

What features do you use most when booking a repair? (Select all that apply)*

Search for repair shops by location and service type

View detailed information about repair shops (ratings, reviews, pricing)

Book appointments directly through the Web application

Other (please specify)

How satisfied are you with the current process of searching for and booking repairs online? *

Not important at all

Somewhat important

Important

Very Important

Extremely Important

What features or functionalities would you like to see in a mobile app for vehicle repair services? *

How important is it for you to receive notifications and updates about your vehicle's repair status? *

Not important at all

Somewhat important

Important

Very Important

Extremely Important

Describe your biggest frustrations when searching for or booking a car repair using the web application or any other application *